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Jul 11, 2008
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Terms & Conditions
TERMS & CONDITIONS Terms: We accept Master Card and Visa. We do not ship COD. All amounts are in US Dollars. Your credit card will not be billed until your order is shipped.

Credit Card Security: Ordering from TMAC online is safe and secure. Once you click "Check Out", you are on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted to us. SSL makes it virtually impossible for unauthorized parties to read any of the information you send us via the secure server.

Ordering: Orders will usually be shipped within 2 business days. Ordering from TMAC is simple and convenient. Take your time and browse through our online store. After selecting your product, click on "Add to Basket" to place the product in your shopping basket. Continue shopping and repeat the above process for all the products you wish to purchase. When you are finished shopping click "Basket Contents". This screen will show the items you have selected. At this point you can increase or decrease the quantity of each item selected or remove unwanted items. Once everything is how you want it, proceed to "Check Out". Here you will enter your name, address, shipping address if different from billing, email address and credit card information. Please provide accurate address information including suite number or apartment number. For P.O. Boxes, be sure to select USPS for shipment as UPS does not ship to P.O. Boxes. There is a $3.00 handling fee per order from TMAC included in the shipping charges to cover the cost of packing materials.

Sales Tax: TMAC is required by Florida State Law to collect a 6% sales tax on items shipped within Florida.

Backorders & Out of Stock: If you order a product that is currently out of stock you will receive an email to let you know about it. As close as possible we will give you an in stock date and request a confirmation for back-order, exchange or cancel instructions.

Return Policy: If for any reason you are not satisfied with the product you purchased or received as a gift, please call us at 1-866-623-2831 or, E-mail Us within 14 days as to the nature of the problem. We guarantee all of our products and want you to be happy with TMAC. Upon receiving your claim, we will either replace the product or refund your money. Unfortunately shipping and handling charges cannot be refunded.

Privacy: TMAC is extremely serious about protecting your privacy. We will never rent, loan, sell, trade or give away your personal information to anyone. Any information collected on our web site is solely for the purpose of making your shopping experience more enjoyable. We use email addresses only to communicate with you regarding your order, or to send you our newsletter if you choose to receive it. You have the option of logging onto our web site using your chosen user name and password. Your name and shipping information will be stored in our database. Your credit card information will have to be resubmitted each time you want to place an order.

 

   

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Touch of Silk is a registered trademark of The Madison Avenue Collection, Inc.